FAQs
Will we speak to our nanny before the wedding day?
Absolutely. Clear and open communication is a key part of our service.
Once your booking is confirmed and the Family Form has been filled in, we offer you the option of a phone call or FaceTime with your assigned nanny to discuss the details of your wedding day. This allows you to share any specific needs, routines, or preferences, and gives you an opportunity to build familiarity and confidence ahead of the day.
We understand how important it is to feel comfortable with the person caring for your children, and we’re here to make that process as smooth and reassuring as possible.
Will we get to meet our nanny before the wedding day?
In most cases, yes — we are happy to arrange a home visit or meet-and-greet prior to your booking. To organise this, please let us know in advance so we can schedule accordingly with your assigned nanny, who will liaise with you directly.
Meet-and-greets are charged at $45 per hour with a minimum of two hours, payable directly to your nanny. Travel fees may also apply, depending on the location.
Do you transport the children?
Yes, we can transport children to and from venues- in your car or ours.
This must be discussed and booked prior to the day as not all of our nannies can offer this service.
Do we have to provide a car for you to transport the children in?
Short answer, no. All of our nannies, unless stated, have clean, fully insured, safe cars for transportation. However with car seat configuration and availability, it could work better to use your own. Please discuss this in the booking process.
Do you have car seats for the children, in your own cars?
Some of our nannies have car seats. They are within their manufacturing date, are clean and well maintained. Please ensure you discuss this in the booking process, to make sure the nanny has the correct car seat available, in line with the state road laws.
Can you do the flower girls hair?
Yes! We can do your little ladies' hair for them in braids, pig tails, curled or pinned back.
If you would like to add this service, please discuss this when booking and add in any photos you have for ideas. Our nannies need to come prepared.
How do you keep the children calm, happy and entertained during the ceremony?
Kids can be unpredictable. Sometimes they’re quite happy to snuggle into a grandparents cuddle, or aunties embrace. When they’re not though, we can swiftly come and get them, all you have to do is give us the nod (your nanny will discuss this with you further). We will find a quieter space, where they can stretch their legs, chase bubbles or play with a few toys. Then bring them back at the end of the ceremony, for photos, dinner or to say goodnight for the evening (all details will be discussed in the lead up to the wedding day).
Do you provide care at different cultural and religious weddings/ceremonies?
Yes. We offer care for all cultural and religious ceremonies. Please include this detail in the booking, to ensure the nanny is dressed appropriately and respectfully, to reflect your customs.
Are you LGBTQ+ friendly?
Absolutely. We are delighted to offer service to all family dynamics and couples.
What does the nanny wear?
Our nannies will be well presented, in comfortable clothing. Our aim is to blend in on the day, following your wedding or religious dress code.
Do you care for the children onsite at the reception venue?
Yes. Our nannies are very familiar with many wedding venues across Victoria, we can provide care onsite.
When thinking about booking a nanny and the space where the children will retire to, sleep, have a quiet space etc, please discuss this with the venue. Not all venues have suitable quiet rooms for children to sleep, if accommodation isn’t on the venue's property. If you’re unsure about this, please also discuss this with us as we are able to help guide you with what is a suitable space.
Where do the children sleep at the reception venue?
This will vary depending on the venue. This is something we will discuss with you, if the child/ren isn’t going back to accommodation.
Sometimes it’s a ‘VIP room’ or the bridal suite too. Some venues have designated rooms especially for the bridal party to use and others don’t (we’ve even had little ones go to sleep in the chapel adjacent to the reception room)
How many children can you care for at one time?
This is a case by case basis with many factors-
The age and number of children, the safety of the nanny and children in an emergency situation, child-care ratios for larger groups of children and the space on offer from the venue.
Children aged 4 and under, generally 1:2 nanny to child ratio.
Children aged 5 and over, generally 1:3 nanny to child ratio.
This will be detailed and discussed when you make your enquiry.
Can we have multiple families in one booking?
Yes, we can have multiple families in one booking. Please detail this in the booking form.
Do you provide toys and items for the children to play with before the ceremony, or at accommodation?
Yes, our wonderful team all have a basic nanny bag with items they bring to all bookings to keep little ones entertained or distracted when required. Bubbles, cars, books, drawing and fidget toys are included in this. If you are looking for a larger, separate activity set up, please detail this in your enquiry so we can appropriately quote.
Do you set up activity zones or spaces for the children to play at the reception?
Yes, for an additional fee, we can set up small activity zones for the children.
We tailor the play equipment to suit the space and ages of the children.
Do you prepare food or bottles for the children?
Yes! All of your child’s needs and routines will be taken care of.
Some venues can be tricky to heat bottles and baby foods, we have ways around this and can suggest best ways to prepare before the wedding too.
What do you do when the children go to sleep and there’s only one room (like in a hotel)?
These hotel and reception rooms can be tricky to manage and not always very comfortable for our nannies. Generally we sit quietly with our air-pods in, listening to or watching something on one of our devices.
However, we know it’s part of the job and bring items to keep us entertained in dimly lit spaces. That way too, we’re there the moment a child might wake up, to soothe them back to sleep, or attend to their other needs.
Where are your main servicing areas?
We are based in Melbourne, with nannies available across Victoria (and border towns such as Moama)- The Yarra Valley, Mornington Peninsula, Phillip Island, Dandenong Ranges, Macedon Ranges, Nagambie, Geelong, Ballarat, Bendigo, Gippsland and beyond.
Do you service outside of Victoria?
We are open to discussing this!
Our nanny network is Australia wide, and we may have the perfect nanny for you available in Sydney, regional NSW, Darwin, Perth, Adelaide and all of Tasmania.
We have nannies available in Brisbane and the Gold Coast too.
Do you have qualifications?
Our nannies all have extensive experience, with varying qualifications.
All of our nannies have their WWCC, First Aid & CPR, Child Safety training and minimum 2 checked references.
We are very proud to offer top quality nannies to our clients with a wide range of experience from early childhood qualifications, teaching, nursing, swim teachers and dance teachers as well as decades of experience working in private homes and at weddings or events.
All of our nannies are mentored and trained to work at weddings by owner and founder Joey, along with other team members who have extensive experience working at weddings.
How do I join the team as a nanny?
Please send us an application form, which can be found under the ‘Nannies’ tab.
This also details the requirements to be considered when we review your application.
Looking for pricing information? Click here.
Send us an enquiry with any further questions you have.